Email Whitelisting Instructions
As a member of BetterSax, we want to make sure that you receive BetterSax emails. It’s a good idea to whitelist all emails from “bettersax.com” and “Jay Metcalf” to ensure that you receive our communications. All new members should follow this practice to ensure delivery of emails regarding your account.
Alternatively, if you have been a BetterSax Member previously and are no longer receiving emails from BetterSax, or if you have previously unsubscribed but wish to receive emails again, there is a separate process for this. Please visit BetterSax Support and fill out the short form at the top of the page to change your email preferences.
What is Whitelisting?
Whitelisting is a simple yet crucial step in email security best practices. It lets your mail service know to always let certain emails in. It works by adding an address to a special list so that its emails arrive in your inbox and never get marked as spam.
If a sender is mistakenly blacklisted, their messages will end up in the junk folder. Since you don’t want that, the following email whitelisting instructions will help you avoid the trouble of having important messages identified as spam.
Below is a set of instructions for Gmail, Outlook, iCloud and Yahoo users to make sure that emails make it into your inbox.
How to Whitelist an Email in Gmail
If you use Gmail as your email provider, it’s easy to stop certain Gmail messages from going to spam. You just need to set Gmail spam filters to never mark all future communications from that sender as unwanted mail.
- Log in to your Gmail account.
- Click the Settings gear icon in the top-right corner, then select See all settings.
- Navigate to the tab labeled Filters and Blocked Addresses to access information about your existing filters, and select Create a new filter.
- Enter the email address you want to add to the Gmail whitelist into the From section.
- Click Create filter to confirm.
- Put a mark next to Never send it to Spam to add this address to the Gmail safe sender list.
- Click Create filter again to save settings.
How to Whitelist an Email in Outlook
To whitelist an email address in Outlook means adding it to a group called Safe Senders. A whitelisted address will bypass Outlook spam filters and be delivered to your inbox.
- Sign in to your Outlook inbox on the web.
- Select the gear icon in the top right corner to access Settings.
- On the left sidebar, click on Mail, then navigate to Junk email.
- Click on +Add under Safe senders and domains to add a contact to the allowed list.
- Enter the domain name or email address you wish to add to Safe senders. Make sure to include the @ character for domain names.
Alternatively, you can simply add an individual address that has sent you a message to your Outlook Contacts. Though they lead to the same result, this method is quicker and more efficient than manually entering information.
How to Whitelist an Email in iCloud
To whitelist an email address in iCloud, you’ll need to create a new rule which allows messages from a senders email address to be delivered.
- Go to iCloud Mail.
- Click on the Gear Icon in the bottom-left corner.
- Select Rules to open the Rules Menu.
- Click on “Add a Rule”.
- Specify the criteria for the whitelist (for example, the sender’s email address).
- Set the action to “Move to Inbox”. This ensures that emails matching this rule go to your inbox.
- Click on “Done” to save and implement the whitelist rule.
How to Whitelist an Email in Yahoo
If you want to move a senders email address to the Yahoo Mail whitelist, the process is even simpler than with other service providers mentioned above. If you have already received at least one message from the address and it ended up in the Spam folder, open the message and mark it as Not Spam.
Once you have marked the email as not spam in Yahoo, the Yahoo spam filter will automatically allow future messages from the same address into your inbox.
Questions?
If you have any questions regarding email communications for your account, please send an email to support@bettersax.com.
