Look for an email with subject line: [Better Sax] Username/Password from Jay Metcalf
*This email can take 5 minutes to arrive, use this time to get your saxophone out
Click the link in the email to go to the members login page and login with the temporary password provided.
*Be sure to Copy & Paste the password to avoid typos.
Once logged in, you’ll see your purchased content in the members area.
*If you have any issues, check the troubleshooting tips below.
If a purchased course is showing as not enrolled when you are logged in, please try the following:
- Log out
- Clear browser cache/history
- Log back in
The most common cause for this problem is a typo in the email address used at checkout.
Please click below to contact us so we can fix the issue.
If you used a different email for this purchase than the one for your existing account.
Please click below to contact us so we can correct the issue.