Instructions
Step 1
Check Inbox
Look for an email with subject line: [Better Sax] Username/Password from Jay Metcalf
*This email can take 5 minutes to arrive, use this time to get your saxophone out
Step 2
Login
Click the link in the email to go to the members login page and setup your password.
*Be sure to Copy & Paste the password to avoid typos.
Step 3
Access Content
Once logged in, you’ll see your purchased content in the members area.
*If you have any issues, check the troubleshooting tips below.
Troubleshooting
Not Enrolled
If a purchased course is showing as not enrolled when you are logged in, please try the following:
- Log out
- Clear browser cache/history
- Log back in
Can't Login
The most common cause for this problem is a typo in the email address used at checkout.
Please click below to contact us so we can fix the issue.
Duplicate Account
If you used a different email for this purchase than the one for your existing account.
Please click below to contact us so we can correct the issue.